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Kaushik Parmar

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Cloud PBX vs. On-Premise IP PBX System

Cloud PBX vs. On-Premise IP PBX System: 2026 Comparison Guide

By 2026, the question of “Cloud vs. On-Premise” has evolved from a simple connectivity choice into a strategic decision defining a company’s agility, security, and intelligence. The global timeline for PSTN (Public Switched Telephone Network) shutdowns is nearly complete, and businesses are now operating in a “VoIP-First” world. For IT directors, CTOs, and business owners, […]
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White-Label WebRTC Softphone

Best White-Label WebRTC Softphone Solution for Global Enterprises and VoIP Providers

In the rapidly evolving landscape of digital communication, the traditional desk phone is becoming a relic of the past. As businesses migrate to remote and hybrid work models, the demand for flexible, scalable, and secure communication tools has skyrocketed. Enter WebRTC, or Web Real-Time Communication technology. This is a game changer that allows audio and […]
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AI Voice Agents & Softphones

AI Voice Agents & Softphones: The Future of Automated Handling

Customer communication is undergoing a fundamental transformation. Traditional call centers, IVR systems, and legacy PBX infrastructures are struggling to meet modern expectations of speed, personalization, availability, and cost efficiency. At the same time, advances in artificial intelligence, cloud computing, and VoIP technologies have unlocked a new paradigm: AI voice agents integrated with softphones. AI voice […]
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Business VoIP Solutions

Business VoIP Solutions: How Sheerbit Cuts Communication Costs for SMEs

Introduction Small and medium-sized enterprises (SMEs) face mounting pressure to optimize operational costs while maintaining competitive communication infrastructure in an increasingly digital business landscape. Communication expenses traditionally represented one of the largest overhead costs for businesses, with traditional phone systems demanding substantial capital investments in hardware, installation, maintenance, and per-call charges that quickly escalate with […]
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Migrating from Legacy SIP Stack to PJSIP

Migrating from Legacy SIP Stack to PJSIP: A Practical Migration Checklist

Voice over IP (VoIP) systems form the backbone of modern telecommunications, powering everything from small business PBXs to enterprise-grade contact centers. Legacy SIP stacks like Asterisk’s chan_sip have served reliably for decades, but their monolithic architecture struggles with contemporary demands such as WebRTC integration, high-concurrency scaling, and robust security protocols. As Asterisk deprecated chan_sip in […]
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Configuring PJSIP in Asterisk

Configuring PJSIP in Asterisk for Secure and Scalable VoIP

Voice over IP (VoIP) systems rely on robust SIP configurations to handle calls efficiently, especially in enterprise environments where security threats and scaling demands are constant challenges. Asterisk’s PJSIP channel driver replaces the older chan_sip module, offering modular configuration sections for endpoints, transports, authentication, and more, enabling better performance under high loads. This blog post […]
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Leading VoIP Provider in the USA

Sheerbit: Leading VoIP Provider in the USA

Sheerbit is a leading VoIP provider in the USA known for delivering advanced, secure, and scalable communication solutions tailored to modern business needs. Through its comprehensive suite of services, Sheerbit empowers businesses to enhance communication infrastructures with real-time voice and video communication technologies, driving efficiency and collaboration across various industries. Their expertise in innovative VoIP […]
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Modernize Your Contact Center

How to Modernize Your Contact Center in 2026

In 2026, contact centers must evolve beyond traditional call handling to deliver intelligent, seamless customer experiences across every channel. Businesses adopting modern contact center solutions gain a competitive edge through AI automation, cloud scalability, and data-driven insights that reduce costs by up to 30% and boost satisfaction scores. Rising customer expectations demand proactive service, with […]
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Revolutionizing Contact Centers

Revolutionizing Contact Centers: Unleashing Agentic AI for Superior Customer Experiences

Contact centers today face unprecedented demands for seamless, personalized service amid rising customer expectations and operational complexities. Agentic AI emerges as a transformative force, enabling autonomous agents to handle intricate tasks, make real-time decisions, and orchestrate end-to-end interactions without constant human oversight. By integrating agentic AI into contact center solutions, businesses achieve unprecedented scalability, reducing […]
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WebRTC Softphones

White-Labeling Sheerbit WebRTC Softphone for Your Brand

In an age where businesses depend on seamless digital communication, organizations are constantly looking for solutions that allow them to connect efficiently with customers, colleagues, and partners. The rise of browser-based calling technology has completely changed how teams communicate, removing the need for traditional phone hardware or software installations. Among these new-age solutions, WebRTC (Web […]
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