Privacy Policy

 

Privacy Policy

Effective Date: 22-07-2025

Information We Collect

• Personal Data:

  • Name, email address, phone number
  • Date of birth, gender
  • Billing/shipping address
  • Social media profiles (when you interact via Facebook, WhatsApp, etc.)

• Usage Data:

  • IP address, browser type, operating system
  • App usage data (features accessed, session time)
  • Device identifiers (UUID, IMEI)

• Location Information:

With your consent, we may collect precise or approximate location data from your device.

• Media and Files:

If permitted, we may access camera, gallery, and file system (for profile photo, documents, etc.)

How We Use Your Information

  • Provide, operate, and maintain our app and website
  • Improve user experience and functionality
  • Send you notifications, alerts, or promotional content
  • Respond to inquiries or customer support
  • Process transactions and manage user accounts
  • Conduct analytics and performance monitoring
  • Comply with legal obligations

Sharing Your Information

  • Service Providers: To help us provide and improve our services (e.g., payment gateways, analytics tools).
  • Third-Party Integrations: Such as Facebook, Google, or WhatsApp, when you use those platforms to sign in or interact with our services.
  • Legal Requirements: If required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
  • We never sell your personal data to third parties.

Third-Party Services

  • Facebook: We may collect and store public information from your Facebook profile when you use Facebook Login.
  • Google Services: Such as Firebase for push notifications and analytics.
  • WhatsApp: Used for communication or account verification purposes (where applicable).

These services operate independently of us and have their own privacy policies. We encourage you to review them.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience, remember preferences, and collect usage data. You can manage your cookie preferences through your browser settings.

Mobile App Permissions

  • Camera & Photos: To upload images or documents
  • Microphone: For voice or video features
  • Contacts & Phone State: To enable calling or messaging features
  • Storage: To save app-related files and media

These permissions are only used for providing relevant functionality and not for unauthorized access.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You can request deletion of your account and data at any time.

Your Data Protection Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time
  • Object to processing or request data portability
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at [insert contact email].

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected such information, we will delete it promptly.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal data. However, no method of transmission over the Internet or mobile networks is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised ‘Effective Date.’ Your continued use of the website or app after any update constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sheerbit Technologies
Email: info@sheerbit.com
Phone: +91 78744 65976
Address: C-1105, Ganesh Glory 11, Jagatpur Rd, Ahmedabad, 382470, Gujarat (India)