VICIdial installation, customization, and management
Sheerbit provides end-to-end VICIdial services designed to help businesses launch, scale, and optimize high-performance inbound and outbound call center operations. From initial server setup to advanced dialer customization and 24/7 system management, our team ensures your VICIdial platform runs securely, efficiently, and without downtime.

Our VICIdial Solutions
VICIdial Installation and Deployment
We handle complete VICIdial installation on cloud or dedicated servers with secure configuration, carrier integration, and performance tuning to ensure a stable and production-ready environment.
VICIdial Customization and Configuration
Our team customizes dial plans, campaigns, agent workflows, IVRs, and reports to align VICIdial with your exact business processes and operational goals.
Inbound and Outbound Campaign Setup
We design and configure inbound, outbound, and blended campaigns optimized for answer rates, agent productivity, and call routing efficiency.
CRM and Third-Party Integrations
Sheerbit integrates VICIdial with CRMs, lead management systems, payment gateways, and external APIs to enable seamless data flow and improved agent performance.
VICIdial Monitoring and Management
We provide continuous system monitoring, server optimization, database maintenance, SIP troubleshooting, and proactive issue resolution to ensure maximum uptime.
Support, Upgrades, and Scaling
Our experts manage version upgrades, security patches, backup strategies, and infrastructure scaling to support growing call volumes and business expansion.
Trusted by Clients, Proven by Results!
Client Testimonial
Sheerbit Technologies did a fine job in developing VoIP Softphone App, I will continue to do more work with the Sheerbit Technologies team.
~Tony Camero
Great help and delivered a stable app. Sheerbit Technologies has very helpful team, created an great WebRTC application for us.
~Stephan Bastian
Great help and delivered a stable app. Sheerbit Technologies has very helpful team, created an great WebRTC application for us.
~Belldial
It was a pleasure working with Kaushik and the rest of the knowledgeable team at Sheerbit. I would highly recommend them for anyone looking for expertise in the VoIP, cellular or mobile application field.
~Steve
Exceptional work! Kaushik has demonstrated a high level of expertise in VoIp App development and Kamailio Proxy server, met all deadlines, and communicated effectively throughout the project. Their attention to detail and commitment to delivering quality results truly impressed me.
~John Bittner
Kaushik remediated the project after a slight miscommunication and delivered on his promises. He is an expert on VOIP and does a through job. Highly recommended professional!
~Hemant Gosain


Audio & Video Conference
Live Streaming
Video & Audio Calls
Event Streaming & Webinars
Data Exchange & Messaging
Screen Sharing & File Transfering
Launch a secure and scalable VICIdial system with Sheerbit’s experienced VoIP engineers.
Reasons to Choose Sheerbit for VICIdial Installation
Proven VICIdial and VoIP Expertise
Sheerbit has deep hands-on experience with VICIdial, Asterisk, and carrier-grade VoIP systems. Our engineers understand real-world call center challenges and deliver solutions that work at scale.
Fully Customized Solutions
We do not rely on default configurations. Every VICIdial deployment is tailored to your call flows, campaign strategy, agent workflows, and reporting requirements.
Reliable and Secure Infrastructure
Security and stability are built into every implementation. We follow best practices for server hardening, access control, call recording security, and data protection.
End-to-End Service Ownership
From installation and customization to monitoring and ongoing support, Sheerbit manages the entire VICIdial lifecycle under one roof.
Scalable for Growing Call Centers
Our VICIdial architectures are designed to scale easily as your call volume, agent count, and business operations grow.
Dedicated Support and Faster Resolution
We provide proactive monitoring and responsive support to minimize downtime and quickly resolve issues before they impact operations.
Dedicated team
Cost-Effective Solutions
Seamless Integration
Agile Methodology
On-Time Delivery
24x7 Support
Our dedicated WebRTC teams are equipped with the expertise and experience to deliver exceptional real-time communication solutions tailored to your specific requirements. With deep knowledge in WebRTC development, we offer comprehensive services including custom application development, integration, and maintenance. Our focus on seamless integration ensures that your WebRTC solutions work flawlessly across various platforms and devices, providing users with a consistent and reliable experience. We prioritize security, implementing robust encryption protocols to safeguard your data and communications. With scalable solutions designed to grow alongside your business, ongoing support, and a commitment to innovation, we are your trusted partner for all your WebRTC development needs.
Our cost-effective solutions ensure that you get maximum value for your investment in WebRTC development. We prioritize efficiency and optimization in our processes, allowing us to deliver high-quality solutions within your budget constraints. By leveraging open-source technologies and efficient development methodologies, we minimize unnecessary expenses while maintaining the quality and performance of your WebRTC applications. Our transparent pricing model ensures that you have full visibility into the costs involved, with no hidden fees or surprises. With our focus on cost-effectiveness, you can trust us to deliver robust, scalable, and feature-rich WebRTC solutions that meet your business needs without breaking the bank.
Seamless integration is at the core of our WebRTC solutions, ensuring that our applications seamlessly fit into your existing ecosystem. Whether you need to integrate WebRTC capabilities into your website, mobile app, or enterprise system, our experienced developers ensure a smooth and hassle-free integration process. We work closely with your team to understand your requirements and design solutions that seamlessly blend with your existing infrastructure. Our expertise in APIs, protocols, and frameworks allows us to create interoperable solutions that communicate seamlessly with other systems and platforms. With our focus on seamless integration, you can trust us to deliver WebRTC solutions that enhance your communication capabilities without disrupting your operations.
Adopting an agile working methodology, we ensure flexibility, transparency, and efficiency throughout the WebRTC development process. By breaking down projects into manageable iterations, we deliver incremental value while accommodating changes and feedback promptly. Our agile approach fosters collaboration, with regular communication and involvement from stakeholders, enabling us to adapt to evolving requirements and priorities effectively. We prioritize delivering working software frequently, allowing you to see tangible progress and make informed decisions throughout the development lifecycle. With our agile methodology, you can expect faster time-to-market, reduced risks, and ultimately, superior WebRTC solutions that meet your business needs effectively.
Our commitment to on-time and quick delivery drives our WebRTC development process. We employ efficient project management practices, streamlined workflows, and a dedicated team to ensure timely completion of your projects. By setting realistic timelines and milestones, we maintain accountability and keep projects on track. Our agile approach enables us to adapt to changing requirements without compromising delivery schedules, ensuring flexibility while meeting deadlines. With a focus on continuous improvement and optimization, we strive to minimize turnaround times and deliver results promptly. Trust us to deliver your WebRTC solutions on time, without sacrificing quality or reliability, so you can launch your products and services to market quickly and efficiently.
Our commitment to continuous support extends beyond the completion of your WebRTC project. We provide ongoing assistance, maintenance, and updates to ensure your solutions remain optimal and up-to-date. Our dedicated support team is available to address any issues, answer questions, and provide guidance throughout the lifecycle of your WebRTC applications. Whether you encounter technical challenges, need assistance with upgrades, or require additional features, we’re here to help. With our responsive support services, you can rely on us to keep your WebRTC solutions running smoothly and effectively, allowing you to focus on your core business objectives with confidence.
Dedicated RTC teams
Cost-Effective Solutions
No Barriers to Different Time-Zones
Agile Working Methodology
On-Time & Quick Delivery
100% Transparent Communication
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Frequently Asked Questions
VICIdial is an open-source contact center solution used for inbound, outbound, and blended call center operations. It is ideal for businesses running sales, support, telemarketing, surveys, or high-volume customer communication.
Yes. Sheerbit handles end-to-end VICIdial installation, including server setup, operating system configuration, SIP trunk integration, campaign setup, and system testing.
Absolutely. We customize dial plans, campaigns, agent screens, IVRs, reports, and integrations to match your exact business processes and operational goals.
Yes. We configure inbound, outbound, and blended campaigns optimized for call routing, answer rates, agent productivity, and reporting accuracy.
Yes. Sheerbit integrates VICIdial with CRMs, lead management systems, billing platforms, and external APIs for seamless data synchronization and workflow automation.
Yes. We offer continuous monitoring, performance optimization, troubleshooting, upgrades, and security updates to ensure stable and uninterrupted operations.
Yes. We design scalable architectures and assist with server expansion, load balancing, campaign optimization, and infrastructure upgrades as call volumes increase.
When properly configured, VICIdial is secure. Sheerbit implements server hardening, role-based access, secure call recording storage, and backup strategies to protect your data.
A standard VICIdial installation can be completed within a few days. More complex deployments with heavy customization or integrations may take additional time.
You can get started by contacting Sheerbit for a consultation. Our team will assess your requirements and propose a tailored VICIdial solution based on your business needs.
